Data Deletion Request

This page explains how to request the deletion of your personal data in connection with Sovrium software and services operated by ESSENTIAL SERVICES. Depending on how you interact with Sovrium, the process may differ.

1. Sovrium Software (Self-Hosted Installations)

Sovrium is a self-hosted, configuration-driven application platform. When an organization deploys Sovrium on their own infrastructure, they are the data controller for all user data processed by that installation. ESSENTIAL SERVICES does not have access to data stored in self-hosted Sovrium instances.

If you are a user of a Sovrium-powered application:

• Contact the administrator of the organization that operates the application

• The organization is responsible for handling your data deletion request under applicable data protection laws (e.g., GDPR)

• ESSENTIAL SERVICES cannot delete data from self-hosted installations as we do not have access to them

2. Facebook Login and Social Authentication

Sovrium-powered applications may integrate Facebook Login as an authentication method. When you use Facebook Login to sign in to a Sovrium-powered application, certain data from your Facebook profile may be shared with that application.

The following data types may be stored and are subject to deletion upon request:

• Your name (as provided by Facebook)

• Your email address

• Your profile picture URL

• Your Facebook user ID

• Any application-specific data created during your use of the Sovrium-powered application

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Step 1: Remove the app from Facebook

• Go to your Facebook Settings

• Navigate to Settings & Privacy > Settings > Apps and Websites

• Find the Sovrium-powered application and click "Remove" to revoke access

• Check the box to delete any data the app may have received from Facebook

Step 2: Contact the application administrator

• Contact the organization that operates the Sovrium-powered application

• Request deletion of all personal data stored in their Sovrium installation, including data received via Facebook Login

Step 3: For applications operated by ESSENTIAL SERVICES

If the application is directly operated by ESSENTIAL SERVICES, you can request data deletion by emailing privacy@sovrium.com with the subject line "Data Deletion Request". Please include the email address associated with your account.

3. sovrium.com Website

The sovrium.com website collects minimal data. We do not use cookies, do not require user accounts, and do not collect personal information through our website. If you believe we hold any personal data about you from your interactions with our website, you may contact us at privacy@sovrium.com to request its deletion.

4. Data Deletion Confirmation

When we receive a valid data deletion request for services operated by ESSENTIAL SERVICES:

• We will process your request within 30 days of receipt

• We will send you a confirmation once your data has been deleted

• Some data may be retained if required by law or legitimate legal obligations

• You will receive a confirmation code via email that you can use to verify the status of your deletion request

5. Contact

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• Email: privacy@sovrium.com

• Company: ESSENTIAL SERVICES, SAS au capital de 10 000 €

• RCS Paris — SIREN: 834 241 481

• SIRET: 834 241 481 00029

• TVA: FR04834241481

• Address: 128 Rue La Boétie, 75008 Paris, France

• President: Thomas Jeanneau